About US

About Elysianjoy

Buying intimate products online should be a reassuring, respectful, and transparent experience — not confusing or overpriced.

Elysian Joy was founded to serve customers who value exceptional quality and privacy, while preferring thoughtful pricing over inflated luxury markups. We believe true quality comes from premium materials, expert craftsmanship, and meticulous care — not excessive branding or unnecessary costs.

We are committed to serving every customer with professionalism, discretion, and accountability.

Our goal is simple: to provide meticulously crafted intimate products made from carefully selected materials, presented clearly and transparently, and supported by reliable after-sales service. From design to packaging, every detail is considered with our customers’ privacy and experience in mind.

Our pricing reflects real value — material quality, production standards, and responsible logistics — no more, no less. This approach allows us to maintain high standards while ensuring fair and transparent pricing.

Every order at Elysian Joy is handled with strict confidentiality, shipped securely, and supported by clear policies and responsive customer service. We believe intimate experiences should not come with risk, and we take responsibility for every transaction on our platform.

Elysian Joy does not pursue extravagance or ostentation.
We focus on trust, quality, and intelligent choices.

FAQ

Can you ship to my country?


Yes. We ship worldwide. Availability and delivery time depend on stock location.

What if the item is out of stock?


We will contact you after purchase to confirm production time. You may cancel for a full refund.

Where do you ship from?


We ship from US, EU, or our production facility, depending on availability.

How to Find and Order Your Perfect Doll？

  1. Easily find your desired doll by searching keywords directly on our website.
  2. Our dolls are organized by type,material, height, price, and breast size for quick browsing.
  3. Contact us for any questions, our excellent customer service team is always ready to answer yourquestions.

How Long Will It Take to Receive My Doll？

  1. Your order is scheduled for shipment within 24 hours after payment confirmation.
  2. A tracking number will be provided within 1-3 business days post-payment.
  3. All products will be shipped from California, USA or Germany. Orders from the United States can be received in 2-6 days, and orders from Europe can be received in 5-10 days.

How is the doll packaged？ Is it shipped secretly？

YES! The doll will be packed in a tight, sturdy, moisture-proof cardboard box with 100% privacy packaging and there will be no information indicating that it is a doll.

How do I clean and care for my sex doll？

  1. Use water and neutral antibacterial soap to wipe down the doll. Avoid chemicals or non-specialized cleaning agents.
  2. Once fully dry, apply baby powder or talcum powder to maintain the skin and prevent cracking.
  3. To know more, please contact our professional customer service

How to Store Your Sex Doll Properly？

  1. Use the provided blanket or a professional doll storage bag. Avoid dark-colored clothing or materials that may stain or damage the skin.
  2. Store away from direct sunlight to prevent fading or uneven skin tone.
  3. Choose a professional doll storage box and avoid stacking items on top to prevent indentations.

Our recommended storage method is to hang the doll in a wardrobe, with the head stored separately on a head stand.