Terms & Conditions

Welcome to Elysianjoy Terms & Conditions
Last Updated: December 18, 2025
By accessing or placing an order with Elysianjoy.com, you agree to be bound by these Terms & Conditions. We specialize in in-stock premium sex dolls (no customization) shipped exclusively from US (California) and EU (Frankfurt) warehouses. If you do not agree with any part of these terms, please do not use our website or place an order.

1. Eligibility

You must be 18 years of age or older (or the age of majority in your jurisdiction) to purchase from Elysianjoy.
By ordering, you confirm you are of legal age and that adult products are legal in your location.

2. Products & Orders

In-Stock Only: All listed items are ready-to-ship. No custom orders accepted.
Pricing: Prices are in USD/EUR and include VAT for EU orders. We reserve the right to adjust prices without notice.
Order Acceptance: An order is accepted only when payment is confirmed and we send an order confirmation email.

3. Shipping

Regions: USA & EU countries only (including UK). No other destinations.
Free Shipping: All orders ship free.
Delivery Time: USA: 2–6 business days | EU: 5–10 business days.
Discreet Packaging: 100% unmarked boxes — no product description or brand name visible.
Tracking: Provided 1–3 business days after dispatch.

4. Returns & Refunds

No Returns for Change of Mind: Due to hygiene regulations, no returns for “didn’t like it” or preference changes.
Defect Claims Only: Report defects within 24 hours of delivery with photos to support@elysianjoy.com.
Approved Defects: Free replacement (manufacturing or shipping damage). No cash refunds.
Cancellation: Free within 24 hours of payment. After shipment — no cancellation.

5. Payments & Security

 We never store card details.
Currency: USD for US orders, EUR for EU orders (auto-converted at checkout).
No Hidden Fees: US: no tariffs | EU: VAT included (DDP).

6. Intellectual Property
All content (images, text, designs) on Elysianjoy.com is owned by Elysianjoy. Unauthorized use or reproduction is prohibited.

7. Limitation of Liability
Products are for personal adult use only. Elysianjoy is not liable for misuse, injury, or indirect damages. Maximum liability limited to order value.

8. Governing Law
These terms are governed by the laws of California, USA for US orders and German law for EU orders. Disputes resolved in respective jurisdictions.

9. Changes to Terms
We may update these Terms at any time. Continued use of the site constitutes acceptance of changes.

10. Contact Us
Email: support@elysianjoy.com
Response Time: Within 12 hours (business days)
Thank you for choosing Elysianjoy — your trusted source for discreet, premium, in-stock sex dolls.