Shipping policy
At Elysianjoy, we focus exclusively on US and European customers with 100% in-stock direct shipping. All products (including realistic sex doll, fat sex doll, big boob sex doll) are ready-to-ship from our US California or Germany Frankfurt warehouses. No customization available โ ensuring instant dispatch and fast, secure, discreet delivery.
1. Shipping Regions & Fees
- US & Europe Only: We currently ship exclusively to the United States and EU countries (including the UK). Other regions are not supported at this time.
- Free Shipping on All Orders: No minimum โ every order ships free from local warehouses.
2. Delivery Time (Business Days)
| Region | Warehouse Location | Estimated Delivery |
|---|---|---|
| USA | California | 2โ6 days |
| Europe | Frankfurt, Germany | 5โ10 days |
- In-Stock Direct Shipping: All items are in stock and ship within 24 hours of payment confirmation.
- Tracking Number: Sent via email within 1โ3 business days after dispatch โ track in real time.
3. Packaging & Privacy Protection
- 100% Discreet Packaging: Shipped in plain brown, unmarked, moisture-proof cartons with no brand, product name, or adult-related labels (e.g., โsex dollโ or โadult toyโ).
- Privacy Guaranteed: The label shows only your name and address โ courier and customs cannot identify contents.
- Secure Reinforcement: Large items (e.g., full size male sex doll) include professional internal padding to prevent damage.
4. Taxes & Duties
- US Customers: No tariffs (domestic shipping).
- European Customers: VAT included (DDP โ Delivered Duty Paid). No extra fees.
- No Hidden Costs: Pay exactly what you see at checkout.
5. Shipping Insurance & After-Sales
- Free Shipping Insurance: Every order includes automatic coverage for loss, damage, or misdelivery.
- Damage Claims: Report within 24 hours of receipt with photos to support@elysianjoy.com โ free replacement guaranteed.
- No Returns: For hygiene reasons, no returns accepted on in-stock items, but we stand behind quality.
6. Order Cancellation
- Within 24 Hours of Payment: Free cancellation with full refund.
- After 24 Hours: Order has shipped โ cancellation not possible.
7. FAQs
- Q: Will packaging reveal privacy? A: Never. 100% unmarked โ courier sees nothing.
- Q: How soon will I receive it? A: USA: 2โ6 days | Europe: 5โ10 days.
- Q: Can I ship to a business address? A: Yes โ recommended for extra privacy.
- Q: Do you offer customization? A: No โ all products are in-stock direct ship only.
Elysianjoy Shipping Policy US & Europe Only ยท In-Stock ยท 100% Discreet ยท Free Direct Shipping Last Updated: October 27, 2025 Contact Us: support@elysianjoy.com
